Contact
Talk to the people who built it
Sales questions, compliance questions, an integration you need, or something that is not working — it all reaches the same small team, and we answer it ourselves.
Send us a message
We reply to the address you give us, usually within one working day.
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Before you write
Quick answers
I want to try Vivestay — do I need to contact you first?
No. You can create an account and start straight away. Write to us if you would rather talk it through first.
Which countries does Vivestay support?
Spain is supported today. Other countries, Cyprus included, are not supported yet — see countries for exactly what that means.
I am a guest, not a host — can you help with my registration?
The accommodation you booked with is responsible for your data and can answer fastest. If you cannot reach them, write to us and we will help you find the right contact.
How do you handle what I write here?
It is stored on our own EU infrastructure, used to answer you, and deleted on a schedule. The privacy policy says exactly what that means.