The obligation, in plain language

Since Royal Decree 933/2021, accommodation providers in Spain — explicitly including short-term and holiday rentals — must collect detailed identity data about the travellers they host, keep a register of it, and transmit it to the Ministry of the Interior through the SES.Hospedajes platform within the required window after check-in.

The data goes well beyond a name in a guestbook: the decree’s Anexo I lists the traveller identity fields to be collected — for every traveller, including children, whose relationship to an accompanying adult must be recorded. The register must be kept for three years, and transmissions are expected within 24 hours.

Doing this by hand means retyping passport details at check-in, keeping spreadsheets, watching deadlines for every reservation, and having answers ready if anyone asks what you filed and when. On one apartment it is tedious; across a portfolio with Saturday changeovers, it is exactly the kind of structured, deadline-driven work software should carry.

With Vivestay

One workflow, from booking to acknowledged report

Vivestay handles the Spanish registration workflow end to end: collection, validation, reporting and the record that proves it.

  • Collects the Anexo I data

    Guests enter their required identity details through the secure mobile link before arrival — every traveller, children and guardians included.

  • Validates before the deadline

    Each registration is checked against the reporting requirements, so gaps appear while the guest is still responsive — not at the deadline.

  • Manages the reporting workflow

    The parte de viajeros is prepared and carried through the SES.Hospedajes reporting workflow from one workspace, stay by stay.

  • Tracks the 24-hour window

    The deadline is derived from the actual check-in time and your property’s timezone, and shown on every reporting task — late arrivals included.

  • Records the outcome

    Submission status and the authority’s acknowledgement are recorded per stay, so what was reported — and when — is always provable.

  • Keeps the register

    The collected data and its history are retained for the statutory three years, then scheduled for anonymisation and deletion.

Questions operators ask

Spain, answered

Which stays does this apply to?

Royal Decree 933/2021 covers accommodation activity in Spain and explicitly includes short-term and holiday rentals — not just hotels. If you host paying guests, traveller registration is part of the operation.

What data do I have to collect from guests?

The decree’s Anexo I lists the required fields: traveller identity and document details, stay information, and related data such as the payment method. Vivestay’s guest flow collects exactly these fields and validates them as guests type.

Do children have to be registered too?

Yes — every traveller is registered, including minors, and the relationship between a child and an accompanying adult is recorded. Vivestay’s registration flow handles children and guardians as first-class travellers.

How fast do I have to report a stay?

Traveller communications are expected within 24 hours. Vivestay derives each stay’s deadline from its actual check-in time and your property’s timezone, and tracks it on the reporting task until the outcome is recorded.

How long must I keep the register?

Three years. Vivestay retains each stay’s record and its history for the statutory period, then schedules anonymisation and deletion — so you keep neither too little nor too much.

Do my guests need to install anything?

No. Guests open a secure link in their phone’s browser and finish in a couple of minutes — no app, no account, no password.

Beyond Spain

Vivestay’s compliance rules are modular by design: each country is its own module, added without disturbing the others. Spain and Cyprus are the initial market focus, and the same country-aware foundation carries new destinations as their requirements are verified. See all countries.

A note on responsibility

Vivestay supports the operator’s registration and reporting workflow; operators remain responsible for their legal and operational obligations. This page summarises the Spanish rules as general information, not legal advice — Royal Decree 933/2021 and the official SES.Hospedajes documentation are the authoritative sources.

Hosting in Spain? Let’s take this off your desk.

Vivestay’s early-access programme is open to short-term rental operators with properties in Spain.