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vivestay
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Start free

Talk to us

Prefer a conversation first? Talk to us.

You can start free on your own at any time. If you would rather walk through Vivestay with the team first — for a larger portfolio, a particular booking setup, or simply to ask the hard questions — tell us about your operation and we will get back to you personally. Spain is the jurisdiction supported today; Cyprus is next and not supported yet.

What a conversation gets you

  • Hands-on onboarding

    We set up your properties and first reservations with you, not with a help-center article.

  • Your registration workflow from day one

    Guest registration, validation, reporting and deadline tracking on your real reservations, configured for where you host.

  • Your bookings, brought in

    We look at where your bookings live and find the right way in: a ready-made connection such as OwnerRez, an iCal calendar, or the Partner API.

  • Published pricing

    Vivestay has one published plan, priced per accommodation. The conversation is free and commits you to nothing.

Tell us about your operation

Sending goes straight to the Vivestay team over a secure connection — no email app needed. We keep your request only to answer it, and we reply to the email address you give here.

Prefer plain email? Write to us at hello@vivestay.com.

Before you ask

Fair questions

What does Vivestay cost?

One plan, priced per accommodation, published on the pricing page. You can start free without a card, and the conversation itself costs nothing.

Do I have to change my property software or channel manager?

No. Vivestay runs alongside your stack: reservations come in from your existing software, the console or the API, and everything you use today keeps doing its job.

How much work is onboarding, honestly?

Less than a changeover day. We configure your properties together, bring in your first reservations, and stay close through your first real stays. You bring the property details; we bring the patience.

Will this annoy my guests?

The opposite is the goal: one secure link, a couple of minutes on their own phone, before travel — instead of passport photos over chat or paperwork at the door.

Is my guests’ data safe with you?

It is treated as the sensitive data it is: EU-hosted, encrypted in transit, isolated per organization at the database layer, minimised to what the law requires, and deleted on schedule. The details are on the security page.

What happens next

  1. We read it — personally

    Every request is read by the team building the product, not a funnel.

  2. A short conversation

    We talk through your properties, your booking setup and your registration routine to check Vivestay fits.

  3. Guided onboarding

    If it fits, we onboard your properties together and stay close through your first reported stays.