About
Why Vivestay exists
Traveller registration is the least glamorous part of hospitality — and one of the few parts backed by law. We build software that treats it with the seriousness it deserves and the lightness your day needs.
Vivestay started where most honest software starts: with someone who had to do the work. Our first operator is a real accommodation business — MSM Rentals — whose day-to-day traveller registration shaped every workflow in the product. Not as a design exercise: as the actual routine of hosting real guests under real rules.
That origin shows. Vivestay does not try to be a property-management system, a channel manager or a messaging hub — good tools for those exist, and Vivestay connects to them instead. It does one legally critical thing properly: collecting the traveller data the law requires, validating it, preparing the report, and keeping the record straight.
The product is developed and operated by a small European software team, launching first with accommodation operators in Spain and Cyprus. It is an independent platform: not tied to any single booking channel, property type or operator, and built API-first so it fits into your stack rather than replacing it.
Principles
What we hold ourselves to
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Honesty about compliance status
The product always shows the true state of every registration and report — collected, validated, reported, acknowledged. No ambiguity, no surprises.
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Privacy by design
Only legally required data, strict per-organization isolation, statutory retention, then scheduled anonymisation and deletion.
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API-first, integration-friendly
Everything meaningful is available through a documented API and signed webhooks — the console is a client, not a cage.
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Built with operators, not at them
Early-access operators shape the roadmap. If a feature does not survive contact with a real front desk, it does not ship.
Talk to the people building it
Questions, doubts, edge cases — we answer them ourselves.